Returns & Exchanges
RETURNS & EXCHANGES
- Contact customer care at firstname.lastname@example.org to initiate your return.
- Items returned within 14 days of receiving the order and unused are subject for refund (less shipping charges).
- Returns outside these time frames may be accepted at the discretion of Saint Ola, but depending on the circumstances may only be refunded as a store credit.
- Garments must be returned in a saleable condition and all tags remain attached.
- A return address will be provided once return is approved
- Refund will only be processed once items have been received.
- We do not offer exchanges at this time. It is more efficient to place a second order for the correct style, color or size. Then, treat Your original order as a standard return and You will be refunded per the process above.
- Face masks and filters are not returnable
Please email email@example.com for our return address. Do not return items to the address on your received package without contacting us first